SMS Terms of Service

Last updated: April 2026

Program Description

HeyJessica (“Jessica”) is an AI companion service that sends daily SMS check-in messages to senior users on behalf of their enrolled family members. Messages include daily greetings, wellness check-ins, reminders, and conversational follow-ups based on prior conversations.

How Consent Works

HeyJessica uses a two-step consent process:

• Step 1 — Family member consent: The account holder (adult child or other family member) completes enrollment at heyjessica.ai and confirms they have the senior's permission to enroll their phone number.
• Step 2 — Senior direct opt-in: A one-time opt-in SMS is sent directly to the senior's phone number. The senior must reply YES before any service messages are sent. No messages are sent if the senior does not reply YES.

Consent is recorded at the time of the YES reply and linked to the senior's account record.

Message Frequency

After opting in, seniors typically receive 1 message per day (morning check-in). Additional messages may be sent based on conversation context, reminders, or safety alerts. Message frequency may vary.

Opting Out

Reply STOP at any time to stop receiving messages. You will receive a single confirmation message, and no further messages will be sent. To restart messages, reply START.

Getting Help

Reply HELP for help, or contact us at support@heyjessica.ai.

Message & Data Rates

Message and data rates may apply. Contact your wireless carrier for details about your plan.

Supported Carriers

HeyJessica SMS service is available on all major US carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carrier support may vary.

Privacy

Phone numbers and message content are used solely to provide the HeyJessica service. We do not share, sell, or rent phone numbers to third parties for marketing purposes. For full details, see our Privacy Policy.

Contact

HeyJessica / Brave Digital Ventures, LLC
support@heyjessica.ai
heyjessica.ai